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概要
Experienced Customer Service Engineer with a demonstrated history of working in the information technology and services industry. Skilled in computer networking, Network security, Polycom configuration, Circuit Design, Programming Languages, and PLC Ladder Logic. Strong support professional with a Bachelor of Engineering - BE focused in Electrical and Electronics Engineering from PAF-Karachi Institute of Economics & Technology.
项目
工作经历
Customer Service Engineer
Providing IT Support to all Jaffer Group of Companies’ employees and leading the technical support team of Polycom both in-house and on customer sites
Managing videoconferencing along with content sharing of multiple locations daily
Arange virtual meeting thorugh Teams,Zoom and other platform
Diagnosing, resolving and forwarding IT related issues and managing the records on log sheets and on Oracle Siebel Service CRM
Configuring Email on outlook and Office 365. Maintaining drivers & software and managing Microsoft licenses
Carry out troubleshooting, repairs and services of printers, computers and other hardware.
Conduct technical training to team members
Design, develop, deploy and integrate systems and networks
intern
ZIA has acquired skills in supplying Industrial, Kitchen and Laundry equipment in Pakistan and overseas. We are representing world class manufacturers of Kitchen & Laundry Equipment and can also fabricate the portable module equipped with relevant equipment as per client need.
